Questions about our Home Maintenance services? Here’s a convenient list of FAQs for you.

Just click the question to reveal the answer. If you have other questions, please contact us and we’ll be glad to help.

What is included in a Kaufman’s Home Maintenance plan?

Kaufman’s Home Maintenance has put together several comprehensive preventive maintenance plans for residential homes. All preventive home maintenance plans first start with fire, life and safety issues and then expand out to cover other issues of home maintenance. 

The preventive home maintenance plans are designed to completely ‘maintain’ a home from top-to-bottom, inside-and-out. It covers all home maintenance which is defined as: the observation of all systems, adjusting, cleaning, lubricating, tightening, general servicing and extensive reporting. Our goal is to keep a home operating and functioning according to its intended use. 

All plans have been developed from many years of professional experiences by Kaufman Homes’ field technicians discovering many costly consequences of homes that did not have a consistent, scheduled preventive maintenance plan.

Who would be typical users of a Kaufman’s Home Maintenance plan?

Busy individuals / professionals who do not have the time, interest, or skills to maintain their home, or would simply rather be doing other more enjoyable things in life.  Our Home Maintenance plans provide an option that has never before existed… the option to outsource home maintenance to professionals who are solely dedicated to the single competency of residential maintenance. Kaufman’s Home Maintenance plans provide a simple way to hand over much of your ‘to-do’ or ‘honey-do’ list to professionals. 

Seniors who want to stay in their own home but are at a point in life where they’re ready to let someone else deal with the physical and mental demands of maintaining their home. Kaufman’s Home Maintenance plans provide a much needed solution for aging seniors, especially in those situations where the care-giving children have relocated to different parts of the country, or world and their parents need some help taking care of their home.

Children of Aging Parents will often purchase a Kaufman’s Home Maintenance plan for their parents. These plans are a way to ensure your parent’s home is properly maintained while providing a healthy and safe environment for aging parents. What a great way to give back to your parents for all they have done for you! And the caregiving children don’t have to give up their time evenings and weekends maintaining their parent’s home. 

Single Parent Households and Surviving Spouses are also common users of a Kaufman Home’s Maintenance plan for many of the same reasons mentioned above. The time, physical ability, skills, and tools needed to properly maintain a home can be daunting for many. This can be especially true for single parents and surviving spouses.

What is the advantage of a Kaufman’s Home Maintenance plan over repairing items as needed?

Studies have shown that preventive maintenance is many times more cost effective than being reactive after something has failed. Not only do you greatly reduce the likelihood of a catastrophic failure, causing major damage to your home and possible harm to a loved one, but everything is kept working as it should and trouble-free for as long as possible. We truly believe that a Kaufman’s Home Maintenance plan will, in the long run, lower the total cost of home ownership. Identifying, and dealing with, a problem when it is small and simple to correct provides tremendous dividends compared to the alternative of dealing with a much larger expense once systems and components have failed. One goal of the Kaufman’s Home Maintenance plan is to push off ‘repair and replacement’ as long as possible, which in turn lowers the overall cost of home ownership for our customers.

If you find a need for a major repair, does Kaufman’s Home Maintenance perform the repair work?

Kaufman’s Home Maintenance technicians can do small repairs as they make their scheduled monthly or quarterly stops. On larger or more extensive needs, Kaufman’s Home Maintenance technicians can, with your permission, document and take photographs of the need and turn it into the repair department and then manager of that department will give you a cost to do the repair. The goal of Kaufman’s Home Maintenance is to provide as many services as we can to take those worries away from you. On items that Kaufman Homes cannot provide, such as: electrical, plumbing, heating, etc., we will have a list of preferred providers who have been selected from Kaufman Homes’ many years of experience, and provide the scheduling and managing of those services.

I own a new home, why would I need your service?

Owning a new home is even more of a reason to take advantage of Kaufman’s Home Maintenance plans. A new home is one of the largest investments people make in their lifetime. These Home Maintenance plans will keep all of the new components of your home working smoothly and safely. By utilizing proper maintenance now, you will avoid any nasty home inspection surprises should you decide to sell your home in the future. There is no better time to begin maintaining your home’s value, safety, and appearance than when new.

Does someone need to be home during the service call?

No, it is not necessary for anyone to be at home during a quarterly or monthly service call, as the contract will specify whether we have permission to go in your home and the method of access. A Kaufman’s Home Maintenance representative will contact you 48 hours prior to our scheduled appointment to confirm that we are coming on schedule.

Like a security blanket

“It feels much like a security blanket knowing I don’t have to worry about my home maintenance, and that I have folks who are professional and dependable to take care of my home.”
Brenda Y
Happy Home Owner